Postwik

Terms of service

These terms are an agreement between you and Brass Lantern Studios Ltd (company number 17208101, registered office 71-75 Shelton Street, Covent Garden, London WC2H 9JQ), which runs Postwik. "We" and "us" means Brass Lantern Studios Ltd.

Last updated: 9 November 2026.

By creating an account you agree to these terms. If you're signing up for a business, you confirm you're allowed to agree for it.

1. What Postwik is

Postwik is a web app for scheduling social media posts. You connect your own TikTok, Instagram, Facebook and LinkedIn accounts, write posts, choose when they go out, and we publish them for you at that time.

Postwik is for business use. You must be 18 or over.

2. Your account

  • Keep your sign-in details safe. You're responsible for what happens in your account.
  • Tell us straight away at privacy@postwik.com if you think someone else has got into it.
  • Give us a real email address. We use it for important messages about your account.

3. Connecting your social media accounts

  • Only connect accounts you own or are allowed to manage.
  • When you connect an account, you allow us to publish the posts you schedule to it, and to read the results of those posts (views, likes, comments and shares).
  • You can disconnect an account at any time in Accounts. Scheduled posts to that account will then not go out.
  • Each platform has its own rules, and you must follow them when you post through Postwik. These include TikTok's Terms of Service and Community Guidelines, Meta's Terms and Community Standards, Instagram's Terms of Use, and LinkedIn's User Agreement.

4. Your content

  • You own what you post. We don't claim any rights in it.
  • You give us permission to store, copy and send your content only as needed to run Postwik for you: to show it to you, and to publish it to the accounts you chose.
  • You're responsible for your content. You confirm that you have the rights to everything you post (including photos, videos and music), and that it's not unlawful, misleading or harmful.
  • If a post promotes your business or is a paid partnership, you must say so where the platform requires it. On TikTok, Postwik gives you the disclosure setting; you must use it correctly.

5. What you must not do

Don't use Postwik to:

  • send spam, or post the same thing over and over to get round a platform's limits;
  • post anything illegal, hateful, harassing, or that infringes someone else's rights;
  • pretend to be someone else;
  • break any platform's rules, or try to get round the limits a platform sets;
  • try to get into parts of Postwik you shouldn't, overload it, or copy it;
  • resell Postwik without our written agreement.

We may pause or close an account that breaks these rules, or that a platform tells us is breaking theirs. Where we can, we'll tell you first and give you a chance to fix it.

6. What we can and can't promise

  • We'll try hard to publish every post on time, and we'll tell you clearly when one didn't go out.
  • The platforms decide whether to accept a post. They can reject it, delay it, limit who sees it, or change their rules without warning. We can't control that.
  • If we can't tell whether a platform accepted a post, we won't send it again without asking you. This is so nothing ever posts twice.
  • Postwik may sometimes be unavailable for maintenance or because something broke. We'll keep this as short as we can.
  • We don't promise any particular number of views, followers or sales.

7. Price and payment

  • Postwik is free during early access.
  • When paid plans start, we'll show the price before you choose a plan. Plans are billed monthly in advance through Stripe, and you can cancel at any time in Settings, then Plan. Cancelling stops the next payment; you keep access until the end of the month you've paid for. We don't refund part months unless the law requires it.
  • We'll give you at least 30 days' notice by email before a price change affects you.

8. Ending the agreement

  • You can stop using Postwik and delete your account at any time in Settings, then Account.
  • We can end this agreement with 30 days' notice by email, or straight away if you seriously break these terms.
  • When your account closes, scheduled posts stop and we delete your data as our privacy policy describes. Posts already published stay on the platforms.

9. Liability

  • Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law doesn't allow us to limit.
  • We're not liable for losses caused by a platform (for example, a platform rejecting, removing or limiting a post, or suspending your account), or for loss of profit, business, reputation or opportunity.
  • Otherwise, our total liability to you in any 12 months is limited to the greater of £100 or the amount you paid us in those 12 months.

10. Your data

Our privacy policy at https://postwik.com/privacy explains what data we collect and how we use it. How to delete it is at https://postwik.com/data-deletion.

11. Changes to these terms

We may update these terms. If a change matters, we'll email you at least 30 days before it takes effect. If you keep using Postwik after that, the new terms apply. If you don't agree, you can delete your account.

12. General

  • These terms are governed by the law of England and Wales, and the courts of England and Wales deal with any dispute.
  • If part of these terms can't be enforced, the rest still applies.
  • If we don't enforce a right straight away, we can still enforce it later.

Contact

Brass Lantern Studios Ltd, 71-75 Shelton Street, Covent Garden, London WC2H 9JQ. Email: privacy@postwik.com